Overview

At Accessories Shop , customer satisfaction is our top priority. We offer a simple and customer-friendly return and refund policy to ensure a safe and happy shopping experience. If you are not completely satisfied with your purchase, you may request a return or exchange within 7 days of receiving your order.

Eligibility For Returns

To be eligible for a return, the product must:

  • Be unused and in its original condition
  • Include original packaging and tags
  • Not be damaged due to customer handling
  • Have proof of purchase or order confirmation

Products returned without original packaging may not be accepted.

Non-Returnable Items

The following items cannot be returned or exchanged:

  • Be unused and in its original condition
  • Include original packaging and tags
  • Not be damaged due to customer handling
  • Have proof of purchase or order confirmation

 

Products returned without original packaging may not be accepted.

Refunds

Once we receive and inspect your returned product, our team will notify you regarding approval or rejection of the refund. Approved refunds will be processed to the original payment method within 5–7 business days.

Late or Missing Refunds

If you have not received your refund yet:

  • Recheck your bank account
  • Contact your payment provider or bank
  • Processing time may vary depending on your payment method

If the issue continues, please contact our support team for assistance.

Exchanges

We replace products only if they are defective, damaged, or incorrect. To request an exchange, customers must contact us within the return period with order details and product images.

Shipping Returns

Customers are responsible for return shipping charges unless the item received was damaged or incorrect. We recommend using a secure and trackable shipping service for valuable items.

Need Help?

For questions related to returns, refunds, or exchanges, please contact our customer support team through our website contact page. We are always happy to assist you .